Effective Date: [Insert Date]

We understand your anticipation in receiving your order. JessieQ partners with leading logistics providers to ensure safe and timely delivery.

1. Processing & Shipping Time

Order Processing:

Orders are processed within 1–2 business days after payment confirmation, including quality inspection.

Shipping Options:

• Standard Shipping: 3–7 business days (fees vary by destination and order weight)
• Express Shipping: 2–4 business days (rates shown at checkout)
• International Shipping: Delivery time and cost vary by destination. Import duties, taxes, and customs fees are the responsibility of the recipient

Delivery times are estimates and begin once the carrier receives the package. Weekends, holidays, and force majeure events are excluded.

2. Order Tracking & Delivery

• Tracking: A shipping confirmation email with tracking details will be sent once your order ships
• Upon Delivery: Please inspect your package upon receipt. If there is visible damage, we recommend documenting it in the presence of the courier and contacting us immediately
• Address Accuracy: Customers are responsible for providing accurate shipping information. Additional costs caused by incorrect addresses will be borne by the customer